The Collective Trading Co. Privacy Policy
Effective Date: November 27, 2025 | Last Updated: November 27, 2025
1. Introduction and Contact Information
This Privacy Policy describes how COLLECTIVE TRADING CO LLC (“Company,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your information when you use our SaaS platform and website (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: privacy@collectivetradingco.com
Mail: COLLECTIVE TRADING CO LLC, 116 AGNES RD NUM 200, KNOXVILLE, TN 37919
2. Information We Collect and How We Use It
A. Information You Provide to Us
We collect personal and business information you voluntarily provide when registering for an organizer or vendor account, using our services, or communicating with us.
| Data Type | Purpose |
|---|---|
| Contact and Account Data | Names, email addresses, phone numbers, and login credentials. Purpose: Manage your account, provide access to the platform, and communicate service updates. |
| Business/Vendor Data | Business name, logo, website link, social media links, and historical event participation. Purpose: Manage vendor applications, facilitate event participation, and populate vendor profiles. |
| Transaction Data | Records of purchased table inventory, invoices, and transaction history. Purpose: Fulfill contractual obligations, manage billing, and provide service history. |
| Marketing Consent | Opt-in status for email communications. Purpose: Send promotional emails based on your consent. |
B. Information Collected Automatically
We use automated technologies to collect certain data when you interact with our website and platform:
| Data Type | Collection Method | Purpose |
|---|---|---|
| Usage and Device Data | IP address, device type, browser type, operating system, unique identifiers. | Maintain security, troubleshoot issues, and ensure service compatibility. |
| Tracking Data | Pages visited, time spent on pages, referring URLs, collected via cookies. Tools: Google Analytics, Facebook Pixel. |
Analyze platform usage, understand user behavior, and improve services. |
3. How We Share Your Information (Third-Party Disclosure)
We do not sell or share your personal data with third parties for independent marketing. We only share data in the following circumstances:
Service Providers
We use trusted third-party companies (e.g., cloud hosting, email delivery, analytics). They access data only as needed to perform services on our behalf.
Payment Processing
We use PCI-compliant processors for financial transactions:
- Stripe – organizer subscription fees and vendor table payments.
- Square – on-site payments or specific event transactions.
Your full payment card details are never stored by us.
Legal Requirements
We may disclose data when required by law or valid public authority requests.
Business Transfers
Your data may be transferred as part of a merger, acquisition, financing, or sale of company assets.
SMS Specific Clause
All text messaging opt-in data and consent is strictly excluded from sharing and will not be provided to third parties.
4. Your Rights and Choices
You may opt out of marketing emails at any time through your profile settings if registered through Circle. Depending on your location, you may have the right to access, correct, or delete your personal data.
To exercise these rights, contact us using the information in Section 1.
5. Data Security and Retention
We implement reasonable security measures to protect your data. We retain personal data only as long as necessary to meet the purposes outlined in this policy or comply with legal obligations.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.